📦 Return & Refund Policy

We offer a 30-day return policy, allowing you to request a return within 30 days of receiving your item.

Return Eligibility

✔ Items must be unused, unworn, with tags, and in original packaging.
✔ A receipt or proof of purchase is required.
✔ To start a return, contact us at THIS

If approved, we’ll provide a return shipping label and instructions. Unauthorized returns will not be accepted.

Damages & Issues

Please inspect your order upon arrival and contact us immediately if your item is damaged, defective, or incorrect, so we can resolve the issue promptly.

Non-Returnable Items

❌ Perishable goods (e.g., food, flowers, plants)
❌ Custom & personalized products
❌ Personal care & beauty products
❌ Hazardous materials, flammable liquids, or gases
❌ Sale items & gift cards

Exchanges

To exchange an item, return it first and place a new order once the return is accepted.

EU 14-Day Cooling-Off Period

For orders shipped to the European Union, you may return items within 14 days without justification, provided they are in original condition with proof of purchase.

Refunds

Once we receive and inspect your return, we’ll notify you of approval. Refunds will be processed to your original payment method within 10 business days. If it takes longer than 15 business days, please contact us at info@dupreeunlimited.com.